MANAGED IT & UCAAS

IT support that
actually understands
your phone system.

Vaelantis is a managed IT provider built around real UCaaS depth — Webex Calling and Microsoft Teams Calling administration, alongside the network, support, and infrastructure work every business needs.

MANAGED IT Full-service support   UCAAS DEPTH Webex & Teams Calling
WHAT WE DO

A managed IT provider that doesn't outsource the phone system.

Most MSPs treat UCaaS as someone else's problem. Vaelantis runs it in-house — so your calling platform gets the same attention as everything else on the network.

01 · Core

Managed IT Support

Helpdesk, endpoint management, network upkeep, and the day-to-day support that keeps a business running -- handled by a team that also supports your calling platform.

Scope: Full-service, custom quoted
Model: Monthly retainer
02 · UCaaS

Webex Calling Administration

Full admin coverage for organizations running Webex Calling — user provisioning, call routing, number management, and a support queue that knows the platform cold.

Tiers: Basic / Standard / Complex
Model: Monthly retainer, hours included
03 · UCaaS

Teams Calling

Deployment and ongoing administration for organizations standardizing on Microsoft Teams Calling — rollout, user management, and day-to-day support.

Scope: Migration, deployment, admin
Model: Project or retainer
HOW WE WORK

One provider, no finger-pointing between vendors.

A

Calling is in-house, not outsourced

Your phone system isn't handed off to a third party. It's managed by the same team as the rest of your IT.

B

Scoped before it's signed

Every retainer has included hours and a defined overage rate up front — no ambiguity about what's covered.

C

Right-sized, not oversold

Simple environments get simple pricing. Anything beyond standard gets a real scoping conversation, not a forced tier.

Looking for an IT provider that won't outsource your phone system?

Tell us what's running today and what's not working. We'll scope it on the call, not after three follow-up emails.

Book a discovery call